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Medical errors, IT problems and the role of apologies

While New York is not one of the states that gives protection to medical professionals who apologize for a medical error, some facilities and practitioners around the country have noted that saying “I’m sorry” often reduces the risk of a lawsuit. In the past, the more common practice has been denial, but apologizing is becoming more common.

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Hospital operator pays out millions for malpractice

NYC Health + Hospitals, a public benefit corporation that operates several clinics and public hospitals in New York City, paid out $124 million to plaintiffs in medical malpractice complaints in 2015. The total amount that it paid was a drop from the $133 million that it paid to injured patients in 2014. However, medical malpractice claims against the organization rose from 536 to 552 in 2015.

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